Privacy Policy

Last updated: February 2025.

This Privacy Policy explains how regal-reels.com collects, uses, and protects information when you use our site. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information we collect

We may collect information you provide (e.g. if you contact us), and technical data such as IP address, browser type, device type, and pages visited. We use cookies and similar technologies as described in our Cookie Policy. When you contact us by email, we may store your email address and the content of your message. We do not collect payment details; any payments you make are handled entirely by the third-party operators you choose to use. We may also collect information about how you interact with the site, such as which links you click and how long you spend on particular pages, where you have consented to such collection via our cookie banner.

How we use it

We use information to operate the site, improve content, and comply with legal obligations. If you have accepted cookies, we may use data for analytics or preferences. We do not sell your personal data to third parties. We may use your data to respond to enquiries, to analyse site usage so we can improve the user experience, to detect and prevent fraud or abuse, and to comply with applicable laws and regulations. Where we rely on your consent to process your data, you may withdraw that consent at any time by contacting us or by adjusting your cookie preferences. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Legal basis for processing

Where applicable under data protection law, we process your data on the following bases: (1) consent, where you have given clear consent for a specific purpose; (2) contract, where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract; (3) legal obligation, where processing is necessary to comply with the law; (4) legitimate interests, where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests. Our legitimate interests include operating and improving the site, understanding how users interact with it, and promoting our services in a responsible manner.

Data retention

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Cookie-related data may be retained for the periods set out in our Cookie Policy. Contact and enquiry data may be retained for a reasonable period to handle follow-up queries. When we no longer need your data, we will securely delete or anonymise it.

Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, limited access to personal data on a need-to-know basis, and the use of industry-standard practices where applicable. No method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security but we take the protection of your data seriously.

Third-party links and operators

Our site contains links to external operators. Those sites have their own privacy policies. We are not responsible for their practices. When you click through to an operator and sign up or make a deposit, any data you provide is collected and processed by that operator in accordance with their privacy policy. We encourage you to read the privacy policy of any site you visit before providing personal information.

International transfers

Your data may be processed in the United Kingdom or in countries outside the UK or the European Economic Area. Where we transfer data to a country that has not been deemed to provide an adequate level of data protection, we will put in place appropriate safeguards, such as standard contractual clauses approved by the relevant supervisory authority, to ensure your data is treated with an adequate level of protection.

Your rights

You may have rights under applicable law to access, correct, or delete your data. Contact us at info@regal-reels.com for requests. Depending on your location, these rights may include: the right of access to your personal data; the right to rectification of inaccurate data; the right to erasure ("right to be forgotten") in certain circumstances; the right to restrict processing; the right to data portability; the right to object to processing; and the right to withdraw consent. You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your data infringes applicable law. In the UK, the supervisory authority is the Information Commissioner's Office (ICO). We will respond to any valid request within the timeframes required by applicable law.

Children

This site is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a person under 18, please contact us and we will take steps to delete such information.

Changes

We may update this policy from time to time. Continued use after changes constitutes acceptance. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically. If we make material changes that affect how we use your personal data, we may notify you by a notice on the site or by other appropriate means where required by law.